When I drive west from Denver to Craig, I notice a sign posted on I-70 shortly before the off-ramp to Silverthorne, a busy town which sits at the bottom of the long, steep hill I-70 descends before swooping up again. The sign tells truckers not to exit if they’ve lost their brakes. I like to think truckers will see for themselves the folly of taking a short, downhill exit into a busy intersection without brakes, but I suppose you never know.
The sign reminds me of the assembly and use instructions that accompany purchases and divide folks into two groups: those who read them and those who don’t. I read directions; I can’t help it; I’m captivated by words. My husband Joel ignores directions; he could help it; but he can’t be bothered. When assembling a metal shelving unit, he dives in, uses interesting vocabulary interspersed with “huh!” and assembles a sturdy three-shelf unit.
I, on the other hand, must find my glasses, skim all instructions, arrange the components in order of use and collect the necessary tools from wherever Joel left them. Then I begin following the directions, step by careful step, until wayward pieces and a unit askew force me to ask for my husband’s help.
I feel bad when I ignore appliance manuals filled with dos and don’ts. Someone took care with those words; I should read them. Recently, I examined the booklet for my new crock-pot and was relieved to discover its eight pages of directions included French, Spanish and Chinese, leaving a mere two pages in English for me to study.
I’m also happy when I discover a manual includes instructions for different models, because I don’t have to read about those I don’t own. However, while leafing through the instructions, I invariably notice the premium model with its programming options, blinking lights and clever attachments. Then I experience buyer’s remorse: “Oh, I wish I’d chosen the dryer with a steam-refresh option. I wouldn’t look so wrinkled.”
Sometimes the instructions contain surprises. I use my microwave to re-heat coffee, warm-up leftovers, and thaw stuff. But the manual informs me that in addition to cooking broccoli, bulgur, and brownies, this miracle machine can toast nuts, heat herbal neck packs, and kill the salmonella lurking in sponges.
When my coffeemaker burbled and died several months after purchase, I searched its manual for warranty information. In the section on maintenance, I discovered my negligence. I had neither decalcified the coffeemaker every forty brew-cycles nor replaced the water-filtration disk every thirty. A person could get dizzy trying to keep track of when to do what. Wouldn’t common sense suggest that coordinating the two tasks would be more efficient? And is the suggested schedule necessary, or is it a ploy to sell cleaning solution and filtration disks?
I think corporate lawyers write the safety warnings in manuals. Why else would I be warned to avoid looking for a gas leak with a lit match, to refrain from putting my hand inside an operating blender and to prevent children from standing on a cooktop in use?
I also sense a low estimate of my intelligence when I read if my mixer doesn’t start, I may have failed to plug it in, turn it on or notice there is a power shortage in my neighborhood.
Yesterday, I purchased a new toaster; I need to stop writing now so I can read its manual. I hope the directions will warn me not to use it to warm my fingers, because I’ve been thinking about doing so.